IT Tech I: Student Services Administrator (Grade 9)
Information and Technology Services

Information and Technology Services invite suitably qualified candidates to join their team. 

Main Objectives

Provides support for computer laboratories for academic teaching and learning. There are in excess of 15 labs
(600 computers) used for academic and student use (essays, email, research etc). To ensure that the public and departmental laboratories supported by the Information and Technology Services Division (I&TS) are fully functional at all times so that down time is kept to a minimum. Ensures that all maintenance and user
requirements are met - i.e. Academic teaching, conferences, general student use etc. Ensures that all bookings are confirmed correctly for the lecture timetable and examination purposes.

The Requirements
 
Grade 12 plus approximately 2 years’ relevant experience where such experience includes: -

• At least 2 years’ administrative experience within an electronic environment
• A demonstrable ability to efficiently diagnose hardware and software problems
• Well rounded expertise and practical knowledge of operating systems, networking and office software, in particular Desktop software and working in a cloud environment
• At least one year demonstrating accurate record keeping of assets, or equipment 

Application Process

It is essential that prospective candidates read the job profile for further information and ensure that all relevant documentation is submitted.

• A comprehensive CV and relevant qualifications which should include the following: -
  • Reasons for leaving your current and previous jobs.
  • Referees who are and/or were your direct line manager, their title, name, designation and contact information which should be at least their contact number and email address.
• A strong and succinct motivation which tells us your interest in the post and suitability relative to the job requirements.

Please note, no hand-written applications will be considered. Failure to submit all documentation will result in an application being disqualified.

Any questions or enquiries regarding the submission of an application please contact hrrecruitmentru.ac.za

Selection Process (provisional date, subject to change):

• Short-listing meeting scheduled for 20 February 2025.
• The selection process that will be followed for this post will include an assessment and/or presentation and an interview.
• Shortlisted candidates will be informed of the interview date.

Remuneration per annum (Grade 9):

Basic Pensionable Salary per annum:                          R307 301.00

Cost to Company per annum (Approximately):             R421 604.00

All applications will be treated in strict confidence. This post is advertised as a permanent post, but the University may opt to appoint on a fixed-term contract of not less than three years. The University reserves the right not to proceed with the filling of the post. An application in itself does not entitle the applicant to an interview.  Employment checks will be conducted on recommended candidates. 

Closing Date: 07 February 2024

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Recognising that diversity is important in achieving excellence. Rhodes University strongly encourages South African members of underrepresented designated groups as well as persons with disabilities to apply. Spouses and partners of existing staff members are also encouraged to apply. Please note all appointments are made in line with the requirements of the Employment Equity Act of 55 of 1998, as amended, the Immigration Act No. 13 of 2022 and the University's Recruitment and Selection policies. 

Our core values and principles are the foundation of our commitment to creating a positive, supportive, and enabling environment. These values guide our decisions, actions, and how we engage with each other as we work to achieve our vision and mission. These values are: 
Diversity; Integrity; Respect; Excellence; Collegiality and Compassion